Protecting Your Information
It is our top priority to ensure that your personal information is held securely. We adhere to the Personal Information Protection Act 2016 (PIPA). By engaging in our services, we are agreeing the information outlined below. If you have any questions, please do not hesitate to ask.
Information We Collect
We endeavor to collect personal information for the sole purpose of conducting psychological assessments, conducting therapy and to maintain records. This information may include: Identifiable details e.g., name, birth date, contact details etc Sensitive information e.g., personal history, medical information Financial Information (if applicable for payment purposes)
How We Use Your Information
The information that is outlined above will be used for the following purposes: To conduct a psychological assessment To inform the development of an individualized intervention plan To maintain accurate clinical records To provide invoices and complete payments To communicate regarding appointments, ongoing support through follow ups Limitations of Confidentiality There are certain instances when information must be shared with third parties without your explicit consent: For the purpose of legal obligations e.g., risk of harm to you or others, ordered by the court
Keeping Your Information Secure
Ensuring that keep your personal information is a top priority therefore the following is conducted: Client personal information will be securely kept on an encrypted device All telehealth sessions will be conducted on a secure electronic video conferencing system
Your Rights to Your Information
You have the right to: Request access to the personal information collected Correct or update any inaccurate information Request for personal information to be deleted or restricted; please note this will be subject to legal and ethical obligations Withdraw your consent at anytime
Your Information: Retention, Disposal and Breach Notification
Your personal information will be held no longer than necessary. This will be in accordance with professional and legal standards. When necessary, your personal information will be securely deleted/destroyed. In the unlikely event a data breach occurs posing a risk to your personal information you will be notified and the Office of the Privacy Commissioner in accordance with legislation.
Please note updates regarding the information outlined above may be updated at any time. All updates will be documented on the website and communicated to all clients via their chosen means of communication.